We stand behind the quality of our jewelry with a Lifetime Warranty — our guarantee that upon receiving the product, every jewelry item is free of manufacturing defects.
Your jewelry is under warranty for any manufacturing defects (in material or workmanship), for the duration of the purchaser’s lifetime.
Our Warranty does not cover lost items, scratches, damages caused by accident, abuse, neglect, improper use or storage of the product, unauthorized modification (resizing or any repair work done by a third party), or normal wear and tear.
Items purchased through a third-party vendor will not be covered under our warranty. If your order was not completed at thus-studios.com we cannot provide any warranty whatsoever.
Starting a warranty process.
To inquire if your jewelry is covered under this warranty, contact email@example.com with your name, address, order number and a detailed description of the issue at hand.
We will not honor fake or fraudulent warranty claims and reserve the right, in our sole discretion, to reject any warranty claims which we suspect to be fraudulent.